KBL Insurance Achieves ISO 9001:2015 Recertification, Reinforcing Commitment to Quality and Excellence
KBL Insurance Limited is proud to announce its successful recertification to the internationally recognised ISO 9001:2015 Quality Management System (QMS) standard for its Insurance and Risk Management Services. The recertification, valid until 21 June 2029, reaffirms the Company’s unwavering commitment to delivering quality service, driving continuous improvement, and upholding global best practices across its operations.
The ISO 9001:2015 standard is globally recognised as a benchmark for quality management. It recognises organisations that consistently demonstrate effective processes, a strong customer focus, compliance with regulatory requirements, and a culture of continual improvement.
For KBL Insurance, this achievement is more than a certification, it is a reaffirmation of the Company’s commitment to excellence, operational efficiency, and delivering exceptional value to its customers and stakeholders.
Commenting on the achievement, the Managing Director/Chief Executive Officer of KBL Insurance Limited, Mr. Lawal Mijinyawa, said:
“Our successful ISO 9001:2015 recertification reflects our unwavering commitment to quality, customer satisfaction, and continuous improvement. It validates the robust systems and processes we have put in place and reinforces the confidence our customers, partners, and stakeholders have in KBL Insurance.”
He further noted that the Company remains committed to strengthening its service delivery, enhancing operational efficiency, and maintaining global best practices in the insurance industry.
The recertification follows a comprehensive assessment of KBL Insurance’s Quality Management System, confirming that the Company’s processes continue to meet the rigorous requirements of the ISO 9001:2015 standard. It also demonstrates KBL Insurance’s ability to consistently deliver reliable insurance and risk management solutions while continually improving operational performance and customer satisfaction.
This milestone reflects the collective dedication of Management and staff, whose professionalism, teamwork, and commitment to excellence continue to strengthen the Company’s reputation as a trusted provider of insurance and risk management solutions.
As KBL Insurance continues to grow and evolve in a dynamic business environment, the Company remains focused on innovation, service excellence, and creating sustainable value for its customers, partners, and stakeholders.
